1. Overview
This Privacy Policy explains how Varahi DPF Cleaning Services (“we”, “us” or “our”) collects, uses and protects personal information when you visit this website, contact us by phone, email, WhatsApp or social media, or request our DPF cleaning services.
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name, phone number, email address and location.
- Vehicle information such as make, model, year, registration details you choose to provide, DPF symptoms and service history.
- Enquiry, appointment, quotation, payment and customer-support information.
- Messages and content you send through WhatsApp, Facebook, Instagram, email or our website form.
- Basic technical information such as IP address, browser type, device type and access logs when collected by our website host or security provider.
3. How we use information
- To respond to enquiries and provide quotations.
- To schedule, perform and support DPF cleaning services.
- To communicate service updates, instructions and follow-up support.
- To maintain business, accounting and legal records.
- To protect the website, prevent misuse and comply with applicable law.
- To send marketing messages only where you have consented or where permitted by law; you may opt out at any time.
4. Legal basis and consent
We process information where it is necessary to respond to your request, provide a contracted service, comply with legal obligations, protect legitimate business interests, or where you have given consent. You may withdraw consent for optional communications at any time.
6. Meta, WhatsApp and other third-party platforms
When you contact us through Facebook, Instagram, WhatsApp or another third-party service, that platform may process information under its own privacy policy. We receive only the information you choose to send or make available to us. Links to external websites are provided for convenience and are governed by their own policies.
7. Cookies and analytics
This website does not intentionally use non-essential advertising or analytics cookies by default. Our hosting provider may use essential technical logs or security technologies. If we add analytics, advertising or embedded services later, we will update this policy and provide any consent controls required by applicable law.
8. Retention and security
We keep information only for as long as reasonably needed for the purposes described above, including service, warranty, accounting, dispute-resolution and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
9. Your rights and choices
Subject to applicable law, you may ask us to access, correct or delete your personal information, withdraw consent, or stop marketing messages. We may need to verify your identity and may retain information where required for legal, tax, fraud-prevention or dispute purposes.
10. Children
Our services are intended for vehicle owners and business customers. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy when our services or legal obligations change. The latest version will be posted on this page with a revised effective date.
12. Contact us
For privacy questions or requests, contact:
Varahi DPF Cleaning Services
Hyderabad, Telangana, India
Email: Cetro9@gmail.com
Phone: +91 93911 64553
You may also follow the instructions on our Data Deletion page.